Sub-processors
Updated October 9, 2026
These are the services that handle your information on our behalf when you read lecronlab.com, join the newsletter, book a call, or try the demo. Each one does the job named here and nothing more. Nothing on this list touches patient data today: every case in the demo is fictitious.
| Service | What it does for us | What it handles | Where it runs |
|---|---|---|---|
| Cloudflare | Serves this site and the demo, runs the newsletter and download forms, stores the newsletter list, runs the surveys we run for dental labs, and delivers email sent to our addresses | Site traffic, newsletter and download signups, email to us. A dentist's answers to a lab's survey, with their name and email if they give them | United States |
| PostHog | Counts page views and clicks on this site, and records how the demo is used, including a replay of each session | Site visits; demo sessions, tied to the name, email and phone you give on a demo link | United States |
| Resend | Sends the newsletter, the code for a demo link, the emails a lab's survey kit sends the lab owner, and the notices that tell us a demo link or a survey kit was used | Subscribers' email addresses; the email you give on a demo link; a lab owner's email and the words of a test email they ask for; your name, in the notices to us | United States |
| Cal.com | The scheduler on the booking page | Your name, email, and the answers the booking asks for | United States |
| SMTP2GO | Sends the email we write to you from our lecronlab.com addresses | Email between you and us | Data centers in the United States, Europe, and Australia |
| Google (Gmail) | The mailboxes where email to our addresses lands | Email between you and us | United States |
| Twenty | Our own notes on the labs and practices we talk to. We run the software ourselves; it is never the mailing list, and nothing is written back into it. | Your name and email address, and what was said on a call | A server we rent from Oracle Cloud, in Chicago, United States |
| Slack | Our team's messages, including a feed of what happens on our demo links and lab surveys | Your name as we wrote it on your demo link, and when you opened the demo, looked at the design or answered a survey. Never what you typed into a form, and never your survey answers | United States |
When this list changes
We add a row when a new service starts handling your information and remove one when it stops, and the date at the top moves with it. A lab on a signed agreement with us is told in writing before a new service handles its data.
What this list is not
It is not a claim about patient data. Before any real case goes into Lecron, we agree in writing with your lab what we hold, where it sits, and who may touch it. The security page says where that work stands.
Questions about any of this: [email protected].